General Purchasing Conditions

An invoice will be issued for every order. The invoice will contain the information provided by the Client upon purchase and no later variation of said information will be possible. The Client can only purchase the products featured on the website. Fuoriporta will send an order confirmation email to the address provided by the Client in the registration form. The email will list all the information submitted. The Client will inform Fuoriporta of any required corrections.  When placing an order the Client declares he or she has viewed the purchasing conditions and is aware of the payment methods.

Right of withdrawal

Every item sold by enotecafuoriporta.it is protected by D.Lgs. 206/2005 e D.Lgs. 21/2014, that assures you the right to return an object. The right to return an product is for individuals only: retailers are therefore excluded. To claim this right you should comply with the following rules:

The product must be intact, better if in the original package: the right of withdrawal does not cover damaged or altered items.

To claim your right you should write us within 14 days from the delivery date, indicating:

  • Invoice number 
  • Order number
  • Order date
  • Customer name
  • Address
  • The description of the product you want to return, included its code
  • Your bank account data (IBAN) that we will use to refund returned items.
  • Telephone number or address

Then we will send you an e-mail confirmation and we will plan with you the restitution mode, that must occur within 14 days, starting from the date of your communication. We will refund you the amount within that deadline.

We will send a carrier in the place that you indicated us to take back the goods. The products must be in original packages or in the same ones, in order to be adequate to the shipment.

The goods that you want to return, must be sent to the following address:

Enoteca Fuoriporta Via Matteotti 13-15 Crema 26013 CR Italia

Shipping costs will be at expense of the customer who requires the right of withdrawal. In general, are valid the rules by law for distance contracts. Each eventual disagreement is exposed to the Italian legislation.

General Shipping Conditions

Order on time.

In order to ensure a timely delivery, it is recommended that company orders be placed no later than the first week of December. For more information you can call our telephone number 037383747 or send us an email at info@enotecafuoriporta.it. We will reply as soon as possible. You can also contact us on whatsapp (+39 3203281994) or Facebook (facebook.com/enotecafuoriportacrema).

The certainty of receiving your gift on time, anywhere.

We ship to Italy and abroad using reliable couriers that guarantee a timely delivery. 

Complete packaging safety.

Each parcel is shipped with a double packaging that protects its contents from any damage caused by knocks, bumps and temperature changes.

Shipping Costs

 Shipping costs to mainland Italy and the isles are € 15,00 (up to 10 kg) per parcel. We will issue a personalized cost estimation on special orders and international shipments. If you are calling from abroad and would like to get more information, please contact us on our telephone number +39 0373 83747.

Destination0 - 5 kg5 - 10 kg10 - 20 kgCourier
Austria 25€tax (22%) 33€ tax (22%) 38€ tax (22%) UPS
Belgium
Denmark
Finland
Germany
England
Ireland
Luxembourg
Portugal
Spain
Sweden
Bulgaria 33€tax (22%) 43€ tax (22%) 49€ tax (22%) TNT
Estonia
Greece
Latvia
Lithuania
Poland
Romania
Slovakia
Slovenia
Hungary

 

Privacy

We commit ourselves to protect the privacy of everybody using our site, and we regard as extremely confidential the personal information supplied.

The information received are used only to improve and customize the service offered. Personal data will be used only if we will be authorized to do this, and, in such case, only in accordance with Legislative Decree 196/03 and with the guarantee of extreme care and secrecy in handling them.

Enotecafuoriporta.it, in accordance with art.13 D.Lgs. 196/03 , declares that data are collected with the aim of registering users and will be handled electronically in accordance with the laws in force. Giving data is compulsory as aimed to allow access to enotecafuoriporta.it services.

Refusing to answer will result in a cancellation of the service. Anyone concerned enjoys of the rights of art. 7 Lgs. Decree 196/03.

When opening an account in enotecafuoriporta.it you will required to approve the clauses.

Information supplied by customers: all data input by the users of the web site or supplied in another way, are collected and archived. Data will be used to communicate with users, customize purchases and improve offer and service.

Information collected automatically: some information are received when users interact with our website, thanks to the so called "cookies", alphanumeric indicators that can supply some data used to customize your next accesses to enotecafuoriporta.it. To proceed with an order in our site cookies must be enabled.

Information from other sources: to improve and to customize services, we can receive data and information about users from other sources and add them to our archives.

Data about our customers are a relevant part of our company patrimony so to sale them to third parts is excluded. enotecafuoriporta.it allows the display and the update of account data only to the holder of the same.

© Enotecafuoriporta. Online store by Shopamine. Cookie SettingsMy Data

In addition to mandatory cookies, we also use analytical and advertising cookies, as well as social network cookies on the Enotecafuoriporta website.

If you agree with this, please click on the I ACCEPT button. For a detailed description and in order to set the use of individual cookies, click on the COOKIE SETTINGS link.

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Managing cookies on the Enotecafuoriporta website
Mandatory cookies

are cookies that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They allow you to log in to the user profile, select the language, agree to the terms and conditions and identify the session of the user. We are not obliged to obtain consent for their use.

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

1. General information about cookies 1.1. What are cookies?

Cookies are small text files that most modern websites store on the devices of their visitors, i.e. people who access certain websites on the Internet with their devices. The storing of cookies is under the complete control of the user, since users can easily configure their browser to restrict or disable the storage of cookies.

While visiting the website and its subpages and performing operations on the website, your computer, phone or tablet, automatically or after gaining your explicit consent, stores certain cookies through which various data can be recorded.

1.2. How do they work and why we use them?

Each visitor or shopper is assigned a cookie in order to identify him and ensure traceability at the beginning of each use of the online store. The servers provided to the company by the subcontractor automatically collect data on how visitors, shop owners or shoppers use the online store and store this data in the form of an activity log.

The servers store information about the use of the online store, statistics and IP numbers. Data on the use of the online store by shoppers can be used by the company for compiling anonymous statistics that help us improve the user experience as well as market products and / or services through an online store.

Indirectly and upon obtaining consent, the online store may also store external service cookies on the visitor's or shopper's device (e.g. Google Analytics) which are used to collect data on website visits. Regarding external services, the rules and general conditions on the processing of personal data, which are available at the links below, apply.

2. Permission to use cookies

If the settings of the browser with which you visit the website are such, that they accept all cookies, it means that you agree to their use. In case you do not want to use cookies on this website or you want to remove them, you may follow the procedure below. Removing or blocking cookies may result in suboptimal performance of this website.

3. Mandatory and optional cookies and your consent 3.1. We are not required to gain your consent for the use of mandatory cookies:

Mandatory cookies are cookies, that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They enable login into the user profile, language selection, agreeing to the terms and conditions and user session identification.

3.2. Cookies that are not necessary for the normal operation of the website, and for which we are obliged to obtain your consent (optional cookies):

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

4. How to manage cookies?

You can manage cookies by clicking on the "Cookie settings" link in the footer of the website.

You can also control and change cookie settings in your own web browser.

In case you want to delete cookies from your device, we advise you to follow the described procedures, by doing so, you will most likely limit the functionality of not only our website but also most other websites, as the majority of modern websites use cookies.